Terms of Service

These Terms of Service ("Terms") govern your use of Kelroda (also "Career Compass AI") — an AI career‑mentor website and application (the "Service"). By creating an account or using the Service, you agree to these Terms and confirm you have read our Privacy Policy. If you do not agree, do not use the Service.

Who we are

The Service is operated by Marius Sereika, a natural person carrying out individual activity (individuali veikla) under certificate No. 940137 (not VAT-registered), registered at Polocko St. 26, 10205 Vilnius, Lithuania ("Kelroda", "we", "us"). Contact: admin@kelroda.com.

Eligibility and age

You must be at least 14 years old (the age of digital consent in Lithuania) to use the Service. If you are under 18, you may use the Service only with the consent and involvement of a parent or guardian, who accepts these Terms on your behalf. By using the Service you confirm you have the legal capacity to enter into these Terms.

Your account

You are responsible for keeping your login credentials secure and for all activity under your account. Provide accurate information and keep it up to date. Notify us promptly at admin@kelroda.com of any unauthorized use. We may require email verification before granting access to certain features.

The Service

Kelroda provides AI‑assisted career mentoring, including guided career discovery, a personalized roadmap, an ATS‑aware CV/resume builder, a LinkedIn analyzer, weekly task planning and related features, in English and Lithuanian. Features available to you depend on your plan. We may add, change or remove features over time.

Plans, pricing and billing

We offer the following plans (prices in EUR; the live prices shown at checkout and on the pricing page govern):

• Payment. Paid plans are processed by Stripe. By subscribing you authorize us, via Stripe, to charge your chosen payment method for the applicable fees. Kelroda is operated as an individual activity (individuali veikla) and is not VAT-registered, so listed prices are final — no VAT or sales tax is added at checkout.
• Auto‑renewal. Paid plans renew automatically at the end of each billing period (monthly or yearly) at the then‑current price, until you cancel.
• Cancellation. You can cancel at any time from your account; cancellation takes effect at the end of the current billing period, and you keep paid access until then. We do not provide pro‑rata refunds for partial periods except where required by law or these Terms.
• Price changes. We may change prices; changes apply to renewals after we give you reasonable advance notice.
• Promo codes & referrals. Discounts and referral bonuses are subject to their own terms and may be changed or withdrawn.

Right of withdrawal (14 days) for consumers

If you are a consumer in the EU, you have a statutory right to withdraw from a paid subscription within 14 days of entering into it, without giving a reason.

Important — immediate access waiver. Because the Service is digital content/services supplied online, by purchasing a paid plan and starting to use the paid features during the 14‑day period you expressly request that we begin performance immediately and acknowledge that you will lose your right of withdrawal once the service has been fully performed. Where the contract is for digital content not supplied on a tangible medium, you acknowledge that performance begins with your prior express consent and that you thereby lose the right of withdrawal. If you have not started using the paid features, you may withdraw within 14 days for a full refund.

How to withdraw. Email admin@kelroda.com with a clear statement before the 14‑day period ends (you may use the model withdrawal form below). We will refund payments received using the same payment method, without undue delay, less any amount proportionate to the service already provided where you requested immediate performance.

Model withdrawal form — To Marius Sereika, Polocko St. 26, 10205 Vilnius, Lithuania, admin@kelroda.com: I hereby give notice that I withdraw from my contract for the following service: [Kelroda plan]. Ordered on: […]. Name: […]. Address: […]. Date: […].

Acceptable use

You agree not to:

• use the Service for any unlawful purpose or in violation of these Terms or applicable law;
• upload content that is illegal, infringing, defamatory, or that you do not have the right to submit;
• attempt to disrupt, overload, reverse‑engineer, scrape, or circumvent rate limits, security, or access controls;
• attempt to manipulate, jailbreak or inject prompts into the AI to produce harmful, infringing or policy‑violating output;
• resell, sublicense or commercially exploit the Service without our written permission;
• impersonate others or misrepresent your affiliation; or
• use the Service to build a competing product or to train a competing model.

We may suspend or terminate accounts that violate this section.

Your content

You retain ownership of the content you submit (CVs, profile data, messages, etc.) ("Your Content"). You grant us a worldwide, non‑exclusive, royalty‑free licence to host, store, process, transmit and display Your Content solely to operate and improve the Service for you, including sending it to our AI sub‑processors to generate output. You are responsible for Your Content and confirm you have the rights to submit it. You can export or delete Your Content as described in the Privacy Policy.

AI output — career guidance, not professional advice

The Service uses artificial intelligence, and its output is for general informational and career‑guidance purposes only. It is not professional, legal, financial, medical, psychological, tax or career‑counseling advice, and creates no professional or fiduciary relationship. AI can be inaccurate, incomplete or out of date, and may produce content that looks authoritative but is wrong ("hallucinations"). ATS scores, match percentages and similar metrics are estimates, not guarantees. We do not guarantee any outcome — including job interviews, offers, employment, promotions or income. You are responsible for reviewing, verifying and deciding whether to rely on any output, and for the final content of any CV or application you submit to third parties. For decisions with legal, financial, medical or similar consequences, consult a qualified professional.

Intellectual property

The Service, including its software, design, text, and branding (excluding Your Content), is owned by us or our licensors and protected by intellectual‑property laws. We grant you a limited, non‑exclusive, non‑transferable, revocable licence to use the Service for its intended purpose, subject to these Terms. All rights not expressly granted are reserved.

Third‑party services

The Service relies on third parties (e.g. Stripe for payments, Supabase, Cloudflare, the Lovable AI Gateway / Google for AI, Omnisend for email) and may link to or integrate with services such as LinkedIn. Your use of third‑party services may be subject to their own terms and privacy policies, for which we are not responsible.

Availability, changes and "as is"

We aim to keep the Service available but do not guarantee uninterrupted or error‑free operation. We may modify, suspend or discontinue all or part of the Service, including for maintenance, security or legal reasons. To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose, accuracy, or non‑infringement. This does not affect mandatory statutory rights that consumers have under Lithuanian and EU law, which are not excluded or limited by these Terms.

Limitation of liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, opportunities, data, goodwill, or for any career, employment or financial outcome arising from your use of (or reliance on) the Service or its AI output.
• Our total aggregate liability for all claims relating to the Service is limited to the greater of (a) the amount you paid us in the twelve (12) months before the event giving rise to the claim, or (b) EUR 0 for free users.

Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for intentional or gross misconduct, or for consumers' mandatory statutory rights.

Indemnity

To the extent permitted by law, you agree to indemnify us against third‑party claims and reasonable costs arising from Your Content or your breach of these Terms or of applicable law, except to the extent caused by us.

Suspension and termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you breach these Terms, create risk or legal exposure, or where required by law, generally with notice where practicable. On termination, the licences you grant and receive end, and we will handle your data as described in the Privacy Policy. Sections that by their nature should survive (e.g. intellectual property, disclaimers, limitation of liability, governing law) survive termination.

Changes to these Terms

We may update these Terms. We will post the updated version with a new "last updated" date and, for material changes, notify you in‑app or by email. Continued use after the effective date means you accept the updated Terms. If you do not agree, you should stop using the Service and may cancel.

Governing law and disputes

These Terms are governed by the laws of the Republic of Lithuania, without regard to conflict‑of‑laws rules. Disputes are subject to the jurisdiction of the competent courts of Lithuania. If you are a consumer, this does not deprive you of the protection of mandatory provisions of the law of your country of residence, and you may bring proceedings in your country of domicile as permitted by EU law.

Out‑of‑court dispute resolution. If you are a consumer and we cannot resolve a dispute directly, you may refer it to the Lithuanian State Consumer Rights Protection Authority (Valstybinė vartotojų teisių apsaugos tarnyba), Vilniaus g. 25, 01402 Vilnius, https://www.vvtat.lt. Consumers in other EU/EEA states can find a competent dispute‑resolution body via the European Commission's directory at https://consumer-redress.ec.europa.eu/dispute-resolution-bodies. (Note: the EU Online Dispute Resolution (ODR) platform was discontinued on 20 July 2025 and is no longer available.)

Miscellaneous

These Terms, together with the Privacy Policy and any plan terms shown at checkout, are the entire agreement between you and us regarding the Service. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a reorganization, merger, or sale. These Terms are provided in English and Lithuanian; in case of any discrepancy, the Lithuanian version prevails for users resident in Lithuania.

Contact

Questions about these Terms? Email admin@kelroda.com.

Questions? Email us at admin@kelroda.com